Privacy Policy Statement

Welcome to dulmoraviq's privacy policy. This document explains how we collect, use, and protect your information when you visit our website or interact with our digital services, in compliance with Australian law.

What Information We Collect

We collect various types of information to enhance your experience and improve our services. This may include personal details, usage data, and technical information.

• Personal information such as your name, email address, and contact details provided when you reach out our team or subscribe to updates.
• Automatically collected information, like IP address, browser type, device information, and browsing patterns while you visit our site.
• Details related to communications, customer inquiries, or feedback provided via forms or direct contact with our team.
• Cookies and tracking technologies that help us understand user preferences and optimise website functionality.

How We Use Information

Your information is used to provide, maintain, and enhance our services, as well as to communicate with you about relevant updates.

• Delivering content, offers, and updates personalised to your preferences and interests.
• Improving site performance, user experience, and the quality of our digital solutions.
• Addressing questions, requests, or resolving technical issues you may encounter.
• Complying with Australian legal and regulatory obligations related to privacy and security.

Legal Basis for Processing

We only process your data where we have a legal reason, which may include your consent, a contract, or legal obligations.

Processing is based on your consent (where required), performance of a contract, legitimate business interests, or to meet regulatory duties under Australian law.

Sharing Your Information

We minimise how your data is shared. When necessary, we may disclose information in these circumstances.

• Service providers assisting us with operations—such as hosting, analytics, or email delivery—are given access only as required to perform their function.
• Disclosures required by law, government agencies, or legal proceedings when necessary for compliance.
• If our business structure changes, your information may be transferred as part of any merger, acquisition, or asset transfer following privacy laws.

Data Security

Your data’s security is a top priority. We implement administrative, physical, and technical safeguards to protect information against unauthorised access, loss, or misuse. Despite strict measures, no digital platform is entirely free of risk. We recommend you take steps to protect your own devices and accounts while using our services.

Your Rights

You have rights over your data under Australian law. We are committed to supporting you in exercising these rights as outlined below.

• Access the personal data we process and request correction if information is inaccurate.
• Request erasure of your personal information where legally applicable.
• Restrict or object to processing of your data for certain purposes.
• Withdraw consent for processing (where consent was previously given), subject to legal requirements.

Cookies Policy

We use cookies and similar tracking tools to improve your experience, monitor site usage, and deliver relevant content. For full details, please see our cookie policy.

View Cookie Policy View Cookie Policy

Contact Us

For questions about this privacy policy or your personal data, please contact our team using the details below. We strive to address requests promptly and transparently.

Changes to This Policy

We may revise this policy to reflect operational, regulatory, or legal changes. Please review our policy regularly to stay informed about how your data is protected.